Terms and conditions

These Terms and Conditions ("Terms") govern your access to and use of the online gaming services provided by Janusz Casino. By registering an account, making deposits, placing wagers or otherwise using the services, you agree to be bound by these Terms and any documented policies, rules and procedures made available through the platform. If you do not agree to these Terms, do not access or use the services. For all communications relating to these Terms, customer service or disputes, contact: [email protected].

1. Legal Status1.1 Janusz Casino operates as an online gaming service provider licensed by a recognized gaming authority and undertakes to comply with applicable laws and regulatory requirements. The availability of services to you is subject to local laws in your jurisdiction.
   1.2 Janusz Casino maintains policies and procedures to meet requirements for fair play, player fund protection, and anti‑money laundering and countering financing of terrorism (AML/CFT).
   1.3 Janusz Casino processes personal data in accordance with applicable data protection laws. By using the services you consent to such processing as described in the Privacy Policy incorporated herein by reference.

2. Registration and Login Process2.1 To use the services you must register an account by providing a valid email address, a secure password and the other information required in the registration form. You must be at least 18 years of age or the minimum legal age in your jurisdiction, whichever is higher.
   2.2 Account activation is effected upon confirmation of your email address and completion of any required registration steps. Temporary access to play may be granted prior to completion of full identity verification, subject to limits.
   2.3 Janusz Casino requires identity verification (KYC) before certain transactions and activities, including but not limited to the first withdrawal and withdrawals exceeding specified thresholds. Verification may include government‑issued identification, proof of address and documentation evidencing the source of funds.
   2.4 You may hold only one account. Duplicate accounts, accounts opened by or for third parties, or accounts opened using automation or to circumvent restrictions are prohibited. Janusz Casino may suspend, restrict or close accounts suspected of breach.
   2.5 Acceptance of registration is at Janusz Casino’s sole discretion. Certain jurisdictions may be restricted from registering or using the services.

3. Games and Software Providers3.1 The platform offers a range of games including video slots, classic slots, table games, live dealer tables, video poker, progressive jackpot games and instant‑win formats. Game types, features and availability may change from time to time.
   3.2 The platform sources games from third‑party software providers. Game mechanics and payout percentages are determined by the individual games and providers. Janusz Casino does not guarantee the availability of any particular game at all times.
   3.3 Random number generators (RNGs) used in applicable games are subject to independent testing and certification. Live dealer games are conducted according to the rules of each game and are subject to technical monitoring to ensure integrity.
   3.4 Game counts and categories published through marketing materials are indicative and may vary.

4. Bonuses and Promotions4.1 All bonuses, free spins and promotional offers are subject to separate promotional terms and these Terms. Promotional terms govern eligibility, activation, wagering requirements, maximum bet limits, eligible games, expiry and other conditions.
   4.2 Typical welcome offers may require a qualifying deposit and may include matched bonus funds and free spins. Bonus funds and winnings derived from free spins are commonly subject to wagering requirements and time limits.
   4.3 Unless otherwise specified, wagering contributions vary by game type and any attempt to circumvent wagering conditions (including by using restricted games, making excessive or irregular bets, or creating multiple accounts) may result in forfeiture of bonuses and winnings.
   4.4 Janusz Casino reserves the right to alter, suspend or cancel promotions at any time and to refuse or revoke bonuses in cases of suspected abuse, fraud or breach of applicable terms.

5. VIP and/or Loyalty Program5.1 Janusz Casino may operate a loyalty and VIP program with tiered benefits determined by play and deposits. Participation and tier assignment are governed by the loyalty program rules.
   5.2 Points may accrue only on wagers made with real funds and may be subject to differing accrual rates depending on game and whether a bonus is active. Points may be redeemable for rewards, subject to conversion rules and expiry.
   5.3 Janusz Casino may change the structure, benefits, qualification criteria or termination rules of the loyalty program at its discretion, with notice to affected players.

6. Payment Methods and Banking Terms6.1 Janusz Casino supports a range of deposit and withdrawal methods, which may include local payment options, credit/debit cards, electronic wallets and certain cryptocurrencies. Availability of specific methods depends on your country of residence and applicable regulations.
   6.2 Minimum and maximum deposit and withdrawal amounts, processing times and possible fees are displayed in the cashier and may vary by payment method. Janusz Casino does not normally charge fees for deposits or withdrawals, but third‑party providers or banks may apply fees.
   6.3 Withdrawals are subject to verification checks and may require completion of KYC procedures prior to processing. Janusz Casino may process withdrawals to the same payment method used for deposit where feasible and permitted.
   6.4 Janusz Casino may apply internal limits on daily, weekly or monthly withdrawals. Higher withdrawal limits may be available to players at elevated status or by separate agreement.
   6.5 Janusz Casino reserves the right to deduct or withhold amounts where required by law, regulation or where transaction irregularities are suspected.

7. Key Terms and Conditions7.1 Wagering and Game Restrictions: Bonus wagering requirements, maximum bet limits during active bonuses, and eligible game contributions are set out in promotional terms. Failure to comply with bonus terms may result in cancellation of bonuses and associated winnings.
   7.2 Deposit Limits: Players may set personal deposit limits via account settings. Janusz Casino may also impose mandatory limits for responsible gambling purposes. Requests to increase limits may be subject to a cooling‑off period.
   7.3 Withdrawal Limits: Minimum withdrawal amounts and processing thresholds apply. Janusz Casino may impose maximum withdrawal limits based on account status, verification or applicable risk management.
   7.4 Account Restrictions: Use of VPNs or other means to bypass geographic restrictions, collusion, fraud, money‑laundering or sharing account access is prohibited. Janusz Casino may suspend or close accounts and retain funds pending investigation where violations are suspected.

8. Mobile and Technical Features8.1 The website and game lobby are optimized for mobile browsers using standard web technologies. A native mobile application may be provided where available; app availability varies by platform and jurisdiction.
   8.2 Mobile registration, account management and gameplay functionality mirrors desktop services to the extent technically feasible. Users are responsible for device compatibility, data charges and maintaining software updates.
   8.3 Janusz Casino is not responsible for lost or corrupted data caused by device malfunction, network issues or other technical failures.

9. Security and Fair Play9.1 Janusz Casino implements reasonable technical and organizational measures, including encryption, firewalls and access controls, to protect account security and personal data. Users must keep login credentials confidential and notify Janusz Casino immediately of any suspected unauthorized access.
   9.2 Games are subject to fairness standards and independent testing as indicated in game or provider documentation. Janusz Casino does not manipulate game outcomes.
   9.3 Customer support is available via the in‑platform channels and email at [email protected]. Response times vary by channel and workload; urgent matters should be reported promptly through available means. Support hours and languages are published on the platform and may be amended.

10. Responsible Gambling Features10.1 Janusz Casino provides tools designed to promote responsible gambling, including deposit, wager and loss limits, session time limits, temporary time‑outs and permanent self‑exclusion. Players may access and adjust available tools in their account settings subject to applicable cooling‑off periods for increases.
    10.2 Janusz Casino supports players seeking assistance and provides information about problem gambling. Contact details for independent support organizations are made available through the responsible gambling section. If you believe you or someone you know has a gambling problem, seek professional help without delay.

11. Advantages and Disadvantages11.1 Advantages: The platform provides localized language support, local currency transactions where enabled, a broad library of games and promotional offers, and tools for account management and responsible play.
    11.2 Limitations: Licensing may be subject to the scope and remedies associated with the issuing authority; customer service hours and availability of specific payment methods may vary; certain payment providers commonly used in other jurisdictions may not be supported. These limitations do not in themselves affect the enforceability of these Terms.

12. General Casino Information12.1 Company and Service Details: Janusz Casino operates the gaming services described in these Terms. Janusz Casino will provide applicable notices, support and regulatory information through the platform and via the official contact email [email protected].
    12.2 Supported Languages and Jurisdictions: The platform may be offered in multiple languages and accept players from jurisdictions where participation is permitted by law and the platform. Acceptance is subject to eligibility and local restrictions.
    12.3 Amendments: Janusz Casino may modify or update these Terms from time to time. Material changes will be communicated to active users through available channels. Continued use of the services after notice of amendment constitutes acceptance of the revised Terms.
    12.4 Governing Law and Dispute Resolution: These Terms are governed by the law specified in the applicable jurisdictional notice on the platform. Disputes arising under these Terms shall be resolved in accordance with the dispute resolution procedure set forth on the platform; where disputes cannot be resolved amicably, they may be referred to the competent forum as provided in the governing law provision.
    12.5 Severability: If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
    12.6 Entire Agreement: These Terms, together with any referenced policies, constitute the entire agreement between you and Janusz Casino with respect to your use of the services.

For support, complaints or questions about these Terms, please contact Janusz Casino at [email protected]. Continued use of the platform confirms your acceptance of these Terms and any updates issued in accordance with Section 12.3.