Privacy Policy

Janusz Casino respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use and protect it, the choices you have, and how to contact us about your data. By using our services or creating an account, you agree to the collection and use of information in accordance with this Policy.

Information We Collect

We collect information that helps us provide, improve and secure our services. Categories include:

Account information: email address, username, password, and profile details you provide when registering or updating your account.
Identity verification data: where required to comply with legal or safety obligations, we may collect information to verify identity (for example, name and date of birth and associated documents provided by you).
Contact information: postal address and phone number if provided for account administration or support.
Usage and technical data: information about how you use our services and interact with our website or apps, such as IP address, device identifiers, browser type, pages viewed, referral source, and log data.
Communications: correspondence between you and our support team, including support tickets and messages.
Preferences: language, communication choices, and marketing preferences you set in your account or provide to us.

How We Collect Information

Directly from you when you register, update your profile, contact support, or otherwise interact with our services.
Automatically through cookies and similar technologies when you visit and use our website or applications.
From third parties where needed for verification, fraud prevention, or to provide services you request (for example, identity verification providers).

How We Use Your Information

We use personal data for the following purposes:

To create and manage your account, authenticate users, and provide the services you request.
To verify identity and help prevent fraud, abuse, or other unlawful activity when necessary for compliance or security.
To communicate with you about your account, updates, support requests, and important notices.
To operate, maintain and improve our website, applications, and features, including analytics and performance monitoring.
To personalise your experience, remember preferences and settings, and provide relevant content and communications according to your choices.
To comply with applicable laws, regulations, legal processes or enforceable governmental requests, and to protect our rights, property, or safety and that of others.

Legal Bases for Processing

Where applicable, we rely on one or more of the following legal bases to process your personal data:

Performance of a contract — to provide services you have requested and to fulfill our contractual obligations.
Legal compliance — where processing is necessary to comply with legal or regulatory obligations.
Legitimate interests — to operate and secure our services, prevent fraud, improve and personalise our offerings, and communicate with users, provided such interests are not overridden by your rights.
Consent — where required by law, for example for certain marketing communications or cookie usage.

Cookies and Similar Technologies

We use cookies and similar technologies to recognise your device, personalise content, measure and improve the performance of our services, and for analytics. You can manage cookie preferences through your browser or device settings. Certain features may not work properly if cookies are disabled.

Sharing and Disclosure

We may share information with:

Service providers and partners who perform services on our behalf (such as hosting, analytics, identity verification and support). These providers are contractually obligated to protect your information and use it only as instructed by us.
Authorities, courts, or other third parties when required by law, to respond to legal processes, or to protect rights, property, safety or legal interests.
In connection with corporate transactions such as a merger, acquisition, reorganisation, sale of assets, or in the event of insolvency. In such cases, personal data may be transferred to the buyer or a successor entity as part of the transaction, subject to confidentiality obligations.

International Data Transfers

Personal information may be transferred to, stored, and processed in countries other than the one in which you reside. When transfers occur, we implement appropriate safeguards (such as contractual protections) to ensure an adequate level of protection for your personal data in accordance with applicable law.

Data Retention

We retain personal data for as long as necessary to provide services, fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary depending on the type of data and the purposes for which it was collected.

Security

We implement administrative, technical, and physical measures designed to protect personal information against accidental loss and against unauthorised access, use, alteration, and disclosure. While we strive to protect your information, no system can guarantee absolute security, and we cannot promise or guarantee that loss, misuse or alteration of data will never occur.

Your Rights

Subject to applicable law, you may have the right to:

Access the personal data we hold about you and request a copy.
Request correction of inaccurate or incomplete data.
Request deletion of your personal data where we do not have a legal obligation to retain it.
Request restriction of processing in certain circumstances.
Object to processing based on legitimate interests or for direct marketing.
Request portability of certain personal data you have provided to us in a structured, commonly used, machine-readable format.

To exercise any of these rights, contact us at the address below. We may need to verify your identity before responding and, where permitted, we may refuse requests that are unfounded, excessive, or unlawful.

Children and Minors

Our services are intended for adults. We do not knowingly collect or maintain personal information from individuals under the minimum age required by law to use our services. If we become aware that we have collected personal data from someone who is underage, we will take steps to delete such information as required by applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When material changes occur, we will provide notice via our website or other appropriate channels. Continued use of our services after changes are posted constitutes acceptance of those changes.

Contact Us

If you have questions, requests, or concerns about this Privacy Policy or our privacy practices, please contact us at: [email protected]

Last updated: October 2026